- Identity and ownership of the web. The brand, as well as the website, blog and online store, are managed by Monica Alvarez Sampietro with NIF 47326227R and Marc Mestre Bigas with NIF 46414834Y. To contact us, you can do it by sending an email to [email protected] and we will get back to you as soon as possible.
- Product information – Through this website, we market, sell and distribute our products under the brand name Asimetric Gallery SL. They are mostly handmade products, so they may have slight variations with respect to the photographs of each one.
- Intellectual property – All products that we sell in our online store of which Mònica Alvarez Sampietro (NIF 47326227R) and Marc Mestre Bigas (NIF 46414834Y) are the sole owners. In no case shall these rights be transferred or assigned without prior, explicit and written consent. Specifically, you may not reproduce, reinterpret, disseminate, sell, distribute or use for commercial purposes or not the contents of this website, and linked social networks. In case of doubt, you can ask us and we will be happy to talk to you. In this house we are very respectful with the work of all creators and we value their effort and dedication. We will be grateful if you do the same with us.
- Price and taxes: These are those marked in each case, expressed in euros (€), and include the current VAT in Spain, which is currently 21%. Shipping costs are not included and are those detailed in section 7. For the issuance of the corresponding invoices, please provide us with your tax information to our contact email so we can send it to you.
- Availability – In Asimetric Gallery SL. from the time you place your order until it is delivered to the courier company, it may take 5-7 business days. If any of the products are not in stock, we will notify you.
- Payment – The payment of the products you buy will be made at the time of ordering on our website and you can do it with debit and credit card and through the secure payment platform PayPal.
- Shipping – The preparation and shipping time of the products, as we mentioned in the “Availability” section, is from 5-7 working days for products in stock. In addition, if there is any additional cost in the shipment, either for customs clearance or similar, it will be charged to the customer.
- For more details, please refer to the SHIPPING section. When you place your order, please check your shipping information. If there is an error in the address and delivery cannot be made, you will be responsible for the cost of the new shipment. Keep an eye on your cell phone, because if there is no one to pick up the package they will contact you. If delivery cannot be made after one week of absence at the address and without answering the phone, the package will be returned to our offices and you will have to pay for a new shipment.
- Exchanges, returns and withdrawal – We want you to be happy with your purchase. If you are not, we offer you the opportunity to make an exchange or return, following the guidelines below:
- Deadline: 10 calendar days from delivery.
- Shipping costs, provided they are not due to error or defective goods, shall be borne by the customer. We do not accept freight collect shipments. Please send your returns through a reputable shipping company. Asimetric Gallery & Tattoo SL is not responsible for damage, loss or theft in transit.
- When we verify that the product you want to return is in perfect condition, we will process the exchange or refund.
- Exchanges may be made for a product of equal or greater value. In case of a higher value, the difference must be paid.
- In case of return, the price of the product will be paid in the same way it was paid and within 5 working days after it arrives at our studio.
- Data protection – for the management of the order and its shipment we will ask you for your name, postal address, email and contact telephone number. This information will be used for this purpose, i.e. the management of your order, as well as for sending information about Asimetric Gallery SL after previously accepting the corresponding subscription. If it is your first purchase, you can create an account with your data using them to be aware of the latest news or news about Asimetric Gallery SL. This being its sole purpose. In Asimetric Gallery SL we comply with current legislation on data protection (Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December approving the Regulation of development of the Organic Law and other regulations). To know the treatment of your data and the privacy policy of this website, you can click on this link: Privacy policy.
- Prohibitions: The reproduction, diffusion, sale, distribution or commercial use of the products purchased, in whole or in part, is prohibited.
- Cookies policy – This website uses its own and third party cookies. In our cookies policy you can see all the detailed information.
- Applicable law and jurisdiction – These legal conditions have been drafted under Spanish law. In case of conflict in the interpretation of these conditions, the competent jurisdiction will be that of the domicile of the buyer and, subsidiarily, the Courts of Barcelona.
- Modification of the conditions of sale – These conditions may be modified at any time, taking into account the evolution of this website and the contents offered therein.
- Acceptance of the conditions of sale – The acquisition of any product offered on this website implies knowledge and acceptance of the legal conditions – conditions of sale and legal notice – of this website.
Si tienes cualquier duda relativa a estas condiciones generales de venta, te agradeceremos que te pongas en contacto con nosotros mediante nuestro mail Asimetric Gallery SL..
